What public-sector teams use TeamSync for.
5 recurring use cases anchor TeamSync deployments across federal agencies, state / county / city, and law-enforcement.
Talk to a Public Sector solutions engineer · Read the Public Sector microsite
1. FOIA / public-records SLAs.
Federated search across the agency estate; eDiscovery-grade collection, redaction, production; statutory clock met.
2. FedRAMP-High agency consolidation.
Documentum / FileNet / OpenText / SharePoint estate consolidated to a FedRAMP High platform; AI grounded inside the boundary.
→ Federal Agency CIO page → FedRAMP High overlay
3. NARA records-management modernisation.
File plan as continuous workflow; auto-classification at capture; disposition discipline anchored; OMB / NARA M-23-07 readiness.
4. Law-enforcement case files + body-cam evidence.
Case file + body-cam + CHRI under CJIS Security Policy; cryptographic chain-of-custody; Brady / Giglio + FOIA workflows.
→ Law-Enforcement CIO page → CJIS overlay
5. Citizen-services back-end (21st Century IDEA).
Citizen submissions captured + extracted + routed; caseworker workflow with SLAs; decision letters Section 508-ready.
→ Digital Services Director page
How customers buy.
Most public-sector deployments enter through the Records-management modernisation use case.