roi

How public-sector customers measure TeamSync ROI.

The ROI conversation breaks into 5 savings categories: FOIA / public-records SLA, NARA records modernisation, FedRAMP-High agency consolidation, citizen-services back-end, and stack consolidation TCO.

For an agency-specific workbook, contact a Public Sector solutions engineer.

Category 1 — FOIA SLA achievement.

Driver Typical impact
FOIA SLA achievement rate From 60% to 90%+
Search-time per request Days → hours
Appeal volume Reduced
Reviewer headcount allocation Shifted to triage

Category 2 — NARA records modernisation.

Driver Typical impact
File-plan maintenance Continuous, low-touch
Disposition execution Continuous
Inspection / IG audit response Pre-formatted
OMB / NARA M-23-07 readiness On-track

Category 3 — FedRAMP-High consolidation.

Driver Typical impact
Legacy ECM cost Reduced
Continuous-monitoring posture Inherited
AI productivity inside boundary Day-one

Category 4 — Citizen-services back-end.

Driver Typical impact
Caseworker time per case -30% to -50%
Re-asking citizens Eliminated
Application-status transparency Real-time

Category 5 — Stack consolidation TCO.

Driver Typical impact
Vendor invoice consolidation 6 invoices → 1-2
Procurement cycle effort Reduced

Worked-example workbook.

Customer-specific workbook supplied by Public Sector SE. Inputs: agency type (federal civilian / DoD / state / county / city / LE), document-estate scale, current vendor stack. Output: 3-year TCO + savings-by-category.

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