legal

Data Processing Addendum.

This page summarises TeamSync's standard DPA. The DPA executed with each customer controls; the standard text is the negotiation baseline.

Request the DPA — sales-legal@teamsync.example.com


Coverage.

Regime Coverage
EU GDPR TeamSync as processor; SCCs (Module 2 + 3)
UK GDPR UK IDTA
EU-US Data Privacy Framework Self-certification — see Trust Center
California CCPA / CPRA Service-provider role
Other US state privacy Equivalent service-provider terms
PIPL (China) Per-region treatment
PDPA (Singapore + ASEAN variants) Per-region treatment
LGPD (Brazil) Equivalent treatment

Sub-processors.

The current sub-processor list is published at /legal/sub-processors/ and updated continuously. Customers receive change notification per the DPA.


Technical and organisational measures (TOMs).

Documented in Annex II of the DPA, including:

  • Encryption in transit (TLS 1.3) + at rest (AES-256-GCM)
  • Per-tenant envelope encryption with Crypto-shred capability
  • Multi-factor authentication for administrative access
  • Continuous monitoring + incident response per the SOC 2 + ISO 27001 attestations
  • Personnel screening + training
  • Physical security via certified data centre operators
  • Tamper-evident audit logging via Merkle audit ledger

Data subject rights assistance.

TeamSync provides reasonable assistance to controllers responding to data-subject rights requests, including support for Article 17 right-to-erasure via crypto-shred.


Breach notification.

TeamSync notifies affected customers without undue delay (target: within 48 hours of confirmation), per DPA terms.


How to engage.

Need Action
Standard DPA review Available on request
Customer redline Sales-legal team
Sub-processor list subscription Via Trust Center
Incident notification preferences Set during contracting
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